The Future of Healthcare: “Develop a more harmonious workplace through mindful communication” – Part 3:

Part 3 coverimage

Perspectives on the Healthcare System Today

Here is Part 3 of my interview by Christina D. Warner for her series with leaders in healthcare. The article was originally published in Thrive Global on May 30, 2019.

“Tell us why you are an authority in the healthcare field?”

Having been a front-line employee, a consultant to management, as well as a parent whose children have required significant medical services, I have experienced the healthcare system from multiple perspectives. I have consulted extensively regarding both service development and improving staff retention and client-care through mindful communication and am able to simultaneously consider the experience of the healthcare user, front-line practitioner, and management in the services I deliver.

I have been on the same journey that I bring participants on in my keynotes and workshops, which I believe makes me relatable to those who hear me speak. My focus on mindful communication has evolved from my own need to learn these skills, partially to support clients who needed these skills, but really, to help me better manage my own stress levels and challenging interactions within the healthcare sector. People can relate to me because I have been, and still am, in their shoes.

The Future of Healthcare: “Develop a more harmonious workplace through mindful communication” – Part 3:

I am also exceptionally skilled at identifying the subtle factors that influence human behaviour and interpersonal communication. My experience consulting, both related to complex healthcare patients, and at the organizational level, has taught me to dig deep to unveil the true root causes of communication challenges, by asking the right questions and progressively peeling away the different layers of the proverbial onion. This approach to communication challenges is more holistic than that of many who work in this field.

The Future of Healthcare: “Develop a more harmonious workplace through mindful communication” – Part 3:

Finally, I am also very results-oriented. I don’t want to simply inspire others. I want them to have the tools needed to integrate real change into their everyday lives and workplaces. Although developing relationships with others is very important to me, there is also a big focus on clinical outcome in the work that I do.

If you liked this post, you might also like:

7 Signs That Your Team Has a Communication Problem

The 4 Foundational Skills for Effective Communication

Does Fear Hold You Back from Saying What Needs to be Said?

Lindsay Lapaquette

Lindsay Lapaquette

Lindsay Lapaquette, M.Sc.(A) works with middle managers who want to communicate authentically so they can effectively lead their teams without losing themselves. As a former Speech-Language Pathologist, Lindsay applies her expertise in the neuroscience of communication and connection to help managers foster an environment of trust and respect in their teams, so that everyone can bring their best selves to work.

Lindsay’s approach has been profoundly influenced by her work with First Nations organizations, her experience as a parent to two neurodivergent children, and the premature loss of both of her parents. These experiences have taught Lindsay great lessons about the power of excellent people skills that extend well beyond her professional expertise.

Lindsay Lapaquette

Lindsay Lapaquette

Lindsay Lapaquette, M.Sc.(A) works with middle managers who want to communicate authentically so they can effectively lead their teams without losing themselves. As a former Speech Language Pathologist, Lindsay applies her expertise in the neuroscience of communication and connection to help managers foster an environment of trust and respect in their teams, so that everyone can bring their best selves to work.

Lindsay’s approach has been profoundly influenced by her work with First Nations organizations, her experience as a parent to two children with pervasive mental health challenges, and the premature loss of both of her parents. These experiences have taught Lindsay great lessons about the power of excellent people skills that extend well beyond her professional expertise.

Share this post

Share on facebook
Share on linkedin
Share on twitter
Share on print
Share on email
Share on skype
Share on pocket
lindsay_4

Hi, I'm Lindsay

Leadership communication skills to elevate team performance.

Free Yourself

From workplace conflict and confrontation for good this time!

It’s time to stop letting conflict rule your life and learn to use your resentment to fuel change.

This FREE e-course will help you let go of your need to keep other people happy and step into your personal power.