Active Listening

What to Do When Not Everyone on the Team Contributes to Discussions

Have you ever noticed that sometimes people never contribute to a discussion at work? Or perhaps they contribute very little, particularly in a group setting.  If this is a typical pattern that you’ve noted within your organization, your team may be having a communication problem. Some people are less comfortable

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Active Listening

How the Assumptions We Make Influence our Reactions

A little while back, my seven-year-old daughter and I were in the kitchen, while my husband was stomping around upstairs. I looked at her, and said, “Uh oh, daddy’s angry.” She looked back at me, and said, “No, daddy’s in a rush.” Hmmm… Our thoughts about this situation, and the

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Active Listening

Why It’s Important to Clarify Nonverbal Communication

Have you ever been sitting in a work meeting and felt that someone is saying one thing, but that their body language is communicating something entirely different?  For instance, someone might be saying that they agree with a proposed change, but their facial expressions might make you question if they

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Active Listening

Holding Space: The Value of True Listening

I remember the first time that I heard the term “holding space”.  I had no idea what it meant.  I also had no idea how to do it.  I had spent a lifetime brainstorming solutions to problems and had no idea that there was even another way of engaging in

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Active Listening

Please Don’t Tell Me How Lucky I Am…

Note: This is a repost of a blog post originally written in November 2016. My dad died two weeks ago Please don’t tell me how lucky I am. Please don’t tell me how lucky I am that he died suddenly. Yes, I am glad that I did not have to

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Active Listening

5 Tips to Reach a Consensus in Work Meetings

The need for everyone to agree on a common vision at work is not something new. Projects that proceed without everyone being truly on board with the vision for the project, and the steps to attain that vision, end up taking much more time and money to bring to fruition,

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