It can sometimes be difficult to pinpoint when someone is using passive-aggressive behaviour in the workplace. It is often subtle, covert and manipulative. Without even realizing it, when I was…
If you were to ask leaders whether they demand that their team members do things or whether they ask them, my guess would be that the vast majority would say…
You know those emails you receive where you don't even understand what’s being asked of you? You’re left feeling confused – not sure if you’re even supposed to do something. …
How impeccable are you with your word? Have you ever told your team that you were going to do something and then never actually got around to doing it? Maybe…
As many organizations prepare for a return to work, your employees are relying upon you to share frequent, clear updates about decisions that are being made within your organization. It's…
If you live in Quebec, I’m sure you're not immune to the controversy that's going on right now about the decision that was made to progressively open schools over the…
Whether you’re in a leadership position or in Human Resources, you’re likely being faced with employee questions that reveal the fear and anxiety your employees are experiencing in today’s uncertain…
These past few weeks, we’ve found ourselves in uncharted territory. Overnight, many companies have had to shift their employees to working from home. Employees who have never had to juggle…
Do you get the sense that members of your team may be scared to say what needs to be said at work? Through my work, I've seen what happens when…
As a leader, the types of efforts that you make to try to get employees to do their jobs will either lead to employees who are fully invested in their…
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