Workplace conflict and communication issues can be complicated to resolve. Sometimes, an organization will approach me with the desire to address conflict or communication challenges and they’re looking for a quick solution. They want to know which program is going to deliver immediate results so that everyone can live (ahem,
As humans, we all have a core need for belonging. We tend to naturally identify more with certain individuals and groups. This is a natural inclination and one we’re not even always aware of. The flip side of this need for belonging is that in our natural inclination to be
Truly listening to a perspective that you strongly disagree with can be difficult. I’m referring to listening that goes beyond debating the merits of each person’s perspective. Listening that doesn’t judge the person for holding a point of view that may be based on values that are drastically different than
Do you have a team who seems constantly stressed out, always running at the last minute to get things done? When you ask “how are you” are you constantly met with “really busy” as a reply? Have you ever stopped to reflect on the impact of being in such a
Although communication is always a two-way street, whether people will respect you and be inspired to follow your lead or feel afraid and unsafe to speak up is influenced by how psychologically safe of a working environment you create with your team. Research by both Google and Amy Edmonston, Novartis
How to Navigate a Difficult Conversation at Work
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