Truly listening to a perspective that you strongly disagree with can be difficult. I’m referring to listening that goes beyond debating the merits of each person’s perspective. Listening that doesn’t judge the person for holding a point of view that may be based on values that are drastically different than
Do you have a team who seems constantly stressed out, always running at the last minute to get things done? When you ask “how are you” are you constantly met with “really busy” as a reply? Have you ever stopped to reflect on the impact of being in such a
Although communication is always a two-way street, whether people will respect you and be inspired to follow your lead or feel afraid and unsafe to speak up is influenced by how psychologically safe of a working environment you create with your team. Research by both Google and Amy Edmonston, Novartis
Confrontation in the workplace can be incredibly stressful to deal with. This may be particularly true if you’re a manager who highly values team collaboration and harmony. At the heart of it, conflict is a state where people are simply not in harmony with one another. Which may not sit
Middle management is a bit of a juggling act. It’s a messy world where you’re constantly needing to navigate competing needs and priorities. All while maintaining strong relationships with people at all levels of your organization. Senior leadership comes to you with new project initiatives and changes you need to
How to Navigate a Difficult Conversation at Work
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