#079 – Unleashing the Benefits of Digital Empathy at Work with McKenna Sweazey

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“What does good connection look like to you?”.

Rather than assuming what is needed for teams to work well together remotely, it’s a question that McKenna Sweazey suggests be asked to all team members.

On this episode of The Workplace Communication Podcast, McKenna shares tips on rewriting virtual communication, feedback and connection from her soon-to-be-published book: How to Win Friends and Manage Remotely.

Leadership tips you won’t want to miss:

🎙️ The difference between understanding the feelings of your team members and feeling responsible for fixing them

🎙️ How virtual connections make it harder to ascertain enough context to interpret the meaning behind others’ actions

🎙️ Why keeping everyone on mute during meetings may not be serving you

🎙️ How the virtual world has made iterative feedback much more formal and challenging – along with tips of how to give effective virtual feedback

McKenna Sweazey is a Digital Empathy and remote work expert and author. With a career spent working in global organizations, from corporates to start-ups, managing remote teams around the world, she’s refined her communication skills to be as effective in person as from 6,000 miles away. Her book, How to Win Friends and Manage Remotely, is coming this fall from Career Press. 

If you’re looking to build greater empathy into remote work, then this episode is for you!

If you’ve enjoyed this episode, please be sure to subscribe and leave a review. 

🎧 Listen to the episode: https://lindsaylapaquette.com/podcast/

For a full written transcript of the episode, please see the show notes at the link above.

McKenna Sweazey’s contact information:

Website

Book

LinkedIn

Lindsay’s contact information:

To book a discovery call

E-mail

Website

Free e-course: Free Yourself from Workplace Confrontation and Conflict

LinkedIn

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Lindsay Lapaquette

Lindsay Lapaquette

Lindsay Lapaquette, M.Sc.(A) works with middle managers who want to communicate authentically so they can effectively lead their teams without losing themselves. As a former Speech-Language Pathologist, Lindsay applies her expertise in the neuroscience of communication and connection to help managers foster an environment of trust and respect in their teams, so that everyone can bring their best selves to work.

Lindsay’s approach has been profoundly influenced by her work with First Nations organizations, her experience as a parent to two neurodivergent children, and the premature loss of both of her parents. These experiences have taught Lindsay great lessons about the power of excellent people skills that extend well beyond her professional expertise.

Lindsay Lapaquette

Lindsay Lapaquette

Lindsay Lapaquette, M.Sc.(A) works with middle managers who want to communicate authentically so they can effectively lead their teams without losing themselves. As a former Speech Language Pathologist, Lindsay applies her expertise in the neuroscience of communication and connection to help managers foster an environment of trust and respect in their teams, so that everyone can bring their best selves to work.

Lindsay’s approach has been profoundly influenced by her work with First Nations organizations, her experience as a parent to two children with pervasive mental health challenges, and the premature loss of both of her parents. These experiences have taught Lindsay great lessons about the power of excellent people skills that extend well beyond her professional expertise.

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