#010 – The Importance of Conflict in Decision-Making with Christi Scarrow


Conflict is an inevitable part of life.  One that many of us would love to do without.  But the reality is that the negative connotations we have about conflict can be reshaped.  Learning skills that enable us to embrace conflict and difficult conversations leads to better decision making.  In this episode of The Workplace Communication Podcast, Christi Scarrow shares her expertise on the benefits of conflict and how conflict influences the decisions we make in the workplace.

Leadership tips you won’t want to miss:

  • A new perspective on conflict
  • How embracing conflict improves decision making
  • When speaking up can go wrong
  • Learn about your own conflict decision-making style
  • How willingness to not be right improves decision making
  • Encouraging diversity of thought
  • The importance of humility in a leader

Christi Scarrow is a Partner at Lighthouse Nine.  She leads the Insights & Organizational Accountability Discipline and provides clients with decision and analytical support in the areas of Sales & Supply Chain Effectiveness, Employee Engagement, and Change Management. She draws on over 20 years of experience in market research, sales operations, forecasting, business analysis, as well as category and account management with firms including Revlon, Mars Canada, and Reckitt Benckiser.

If you are looking to become better at managing conflict in the workplace, then this episode is for you!

If you’ve enjoyed this episode, please be sure to subscribe and leave a review. 

Links:

www.lighthouse9.ca

https://www.linkedin.com/in/christiscarrow/

Lindsay’s contact information:

To book a discovery call: https://calendly.com/lindsaylapaquette/discovery-call

E-mail: [email protected]

Website: https://lindsaylapaquette.com/

LinkedIn: https://www.linkedin.com/in/lindsaylapaquette/

Previous podcasts:  https://lindsaylapaquette.com/podcast

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Picture of Lindsay Lapaquette

Lindsay Lapaquette

Lindsay Lapaquette, M.Sc.(A) works with middle managers who want to communicate authentically so they can effectively lead their teams without losing themselves. As a former Speech-Language Pathologist, Lindsay applies her expertise in the neuroscience of communication and connection to help managers foster an environment of trust and respect in their teams, so that everyone can bring their best selves to work.

Lindsay’s approach has been profoundly influenced by her work with Indigenous organizations, her experience as a parent to two neurodivergent children, and the premature loss of both of her parents. These experiences have taught Lindsay great lessons about the power of excellent people skills that extend well beyond her professional expertise.

Picture of Lindsay Lapaquette

Lindsay Lapaquette

Lindsay Lapaquette, M.Sc.(A) works with middle managers who want to communicate authentically so they can effectively lead their teams without losing themselves. As a former Speech Language Pathologist, Lindsay applies her expertise in the neuroscience of communication and connection to help managers foster an environment of trust and respect in their teams, so that everyone can bring their best selves to work.

Lindsay’s approach has been profoundly influenced by her work with First Nations organizations, her experience as a parent to two children with pervasive mental health challenges, and the premature loss of both of her parents. These experiences have taught Lindsay great lessons about the power of excellent people skills that extend well beyond her professional expertise.

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