#094 – Learn How to Create Unmuted Leaders and Organizations Using a Holistic Approach with Heather Hansen

After graduating with double degrees in International Relations: Language & Society and German Language, Heather Hansen moved abroad and began working in global environments while speaking a foreign language.

She quickly began to notice that speaking English afforded her a certain level of respect, power and privilege that wasn’t necessarily given to second language speakers – particularly to those who weren’t as proficient or intelligible in English.

As Founder, Author and TedX Speaker at Global Speech Academy, Heather joins us on this episode of The Workplace Communication Podcast to talk about microinequities related to language and accent in international teams and how to build UNMUTED cultures where every voice is heard.

Leadership tips you won’t want to miss:

🎙️ Recognizing unconscious bias and microaggressions related to accents

🎙️ Those moments when you think you’re helping someone, but may actually be hurting them

🎙️ Developing the communication competencies to become successful in global communications

🎙️ Situations where you may need to dial up or dial down your communication

Heather Hansen is the Founder of Global Speech Academy where she helps top global leaders show up, speak up, and inspire action in a changing world. She is also the author of UNMUTED, The must read guide to enhancing your communication. 

If you’re looking to unmute yourself or to create a workplace culture where everyone can unmute, then this episode is for you!

If you’ve enjoyed this episode, please be sure to subscribe and leave a review. 

🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/

For a full written transcript of the episode, please see the show notes at the link above.

Heather Hansen’s contact information:

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Lindsay’s contact information:

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Lindsay Lapaquette

Lindsay Lapaquette, M.Sc.(A) works with middle managers who want to communicate authentically so they can effectively lead their teams without losing themselves. As a former Speech-Language Pathologist, Lindsay applies her expertise in the neuroscience of communication and connection to help managers foster an environment of trust and respect in their teams, so that everyone can bring their best selves to work.

Lindsay’s approach has been profoundly influenced by her work with Indigenous organizations, her experience as a parent to two neurodivergent children, and the premature loss of both of her parents. These experiences have taught Lindsay great lessons about the power of excellent people skills that extend well beyond her professional expertise.

Picture of Lindsay Lapaquette

Lindsay Lapaquette

Lindsay Lapaquette, M.Sc.(A) works with middle managers who want to communicate authentically so they can effectively lead their teams without losing themselves. As a former Speech Language Pathologist, Lindsay applies her expertise in the neuroscience of communication and connection to help managers foster an environment of trust and respect in their teams, so that everyone can bring their best selves to work.

Lindsay’s approach has been profoundly influenced by her work with First Nations organizations, her experience as a parent to two children with pervasive mental health challenges, and the premature loss of both of her parents. These experiences have taught Lindsay great lessons about the power of excellent people skills that extend well beyond her professional expertise.

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