#104 – How to Spot and Address Conflict on Remote and Virtual Teams with Carol Bowser

Driven by her passion for conflict resolution, Carol Bowser’s journey began in community mediation training. There, she discovered the profound significance of actively engaging individuals in the resolution process in order to unlock possibilities for those seeking resolution of conflict. Her background in law further fueled her desire to empower people through mediation while emphasizing the vital role of effective communication and validation in building trusting, collaborative relationships.

As a Workplace Conflict Expert and Founder of Conflict Management Strategies, Carol empowers individuals to actively participate in resolving workplace conflicts. She firmly believes in the transformative power of involving people in creating collaborative solutions, setting her apart as a true visionary in her field.

On this episode of The Workplace Communication Podcast, Carol shares invaluable insights into universal themes surrounding workplace conflict so you can address conflict head-on with less stress. Join us as we delve into practical strategies that individuals can use to strengthen their conflict resolution skills, whether a team leader or team member in a virtual setting.

Leadership tips you won’t want to miss:

🎙️ How conflict resolution fosters a sense of ownership

🎙️ Identifying signs that conflict is increasing in a remote team

🎙️ Recognizing unmet expectations as a core cause of conflict

🎙️ Building time for team development into team meetings

Carol Bowser, J.D is a workplace conflict expert. After practicing Employment Law for several years, Carol founded Conflict Management Strategies when she realized a lawsuit can’t deliver the level of resolution and satisfaction that is gained when people are actively involved in creating solutions to their workplace conflict. In her over 20 years of experience, she has discovered some universal themes about workplace conflict and loves to share how people at all levels can strengthen their conflict resolution muscles.

If you’re looking to enhance your conflict resolution skills and improve communication within your remote or virtual team, then this episode is for you!

If you’ve enjoyed this episode, please be sure to subscribe and leave a review. 

🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/

For a full written transcript of the episode, please see the show notes at the link above.

Carol Bowser’s contact information:

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Lindsay’s contact information:

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Free e-course: Free Yourself from Workplace Confrontation and Conflict

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Lindsay Lapaquette

Lindsay Lapaquette, M.Sc.(A) works with middle managers who want to communicate authentically so they can effectively lead their teams without losing themselves. As a former Speech-Language Pathologist, Lindsay applies her expertise in the neuroscience of communication and connection to help managers foster an environment of trust and respect in their teams, so that everyone can bring their best selves to work.

Lindsay’s approach has been profoundly influenced by her work with Indigenous organizations, her experience as a parent to two neurodivergent children, and the premature loss of both of her parents. These experiences have taught Lindsay great lessons about the power of excellent people skills that extend well beyond her professional expertise.

Picture of Lindsay Lapaquette

Lindsay Lapaquette

Lindsay Lapaquette, M.Sc.(A) works with middle managers who want to communicate authentically so they can effectively lead their teams without losing themselves. As a former Speech Language Pathologist, Lindsay applies her expertise in the neuroscience of communication and connection to help managers foster an environment of trust and respect in their teams, so that everyone can bring their best selves to work.

Lindsay’s approach has been profoundly influenced by her work with First Nations organizations, her experience as a parent to two children with pervasive mental health challenges, and the premature loss of both of her parents. These experiences have taught Lindsay great lessons about the power of excellent people skills that extend well beyond her professional expertise.

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