#133 – Essential Communication Skills for Professionals in the Ever Evolving Healthcare Industry with Shweta Ramkumar

Podcast, WORKPLACE WELLNESS

Whether it’s a language barrier, a generational gap, cultural misunderstandings, or the invisible walls built by socioeconomic class, communication in today’s world can be complex and challenging. More often than not, miscommunication isn’t just about words; it’s about tone, context power dynamics, and the silent biases we carry.

In a setting with high-stakes such as healthcare, where an interaction could literally affect lives directly, bridging these gaps is very critical. Inspired by her mother – a dedicated doctor who served patients from all walks of life – Shweta Ramkumar learned that true connection in healthcare is more about meeting people where they are, listening deeply, and leading with compassion.

On this episode of The Workplace Communication Podcast, we’re talking with Shweta Ramkumar, a Communication Coach in the Healthcare Industry, about how meaningful communication is much more than just speaking the same language – it’s about connection, empathy, and understanding people’s lived experiences.

Leadership tips you won’t want to miss:

🎙️ Recognizing and navigating cultural nuances in patient care

🎙️ Building trust across class and language divides

🎙️ Adapting communication styles to serve both team dynamics and individual needs

🎙️ Cultivating empathy as a strategic leadership skill

Shweta Ramkumar helps healthcare professionals from English as a Second Language backgrounds to become more collaborative, influential and empathetic communicators. This will result in them building better relationships with patients & colleagues in addition to achieving workplace excellence and success.

If you’re looking to communicate more effectively and build bridges in a diverse healthcare environment, then this episode is for you!

If you’ve enjoyed this episode, please be sure to subscribe and leave a review.

🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/

For a full written transcript of the episode, please see the show notes at the link above.

Shweta Ramkumar’s contact information:

YouTube

Lindsay’s contact information:

To book a discovery call

E-mail

Website

Free e-course: Free Yourself from Workplace Confrontation and Conflict

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Lindsay Lapaquette

Lindsay Lapaquette, M.Sc.(A) works with middle managers who want to communicate authentically so they can effectively lead their teams without losing themselves. As a former Speech-Language Pathologist, Lindsay applies her expertise in the neuroscience of communication and connection to help managers foster an environment of trust and respect in their teams, so that everyone can bring their best selves to work.

Lindsay’s approach has been profoundly influenced by her work with Indigenous organizations, her experience as a parent to two neurodivergent children, and the premature loss of both of her parents. These experiences have taught Lindsay great lessons about the power of excellent people skills that extend well beyond her professional expertise.

Lindsay Lapaquette

Lindsay Lapaquette, M.Sc.(A) works with middle managers who want to communicate authentically so they can effectively lead their teams without losing themselves. As a former Speech Language Pathologist, Lindsay applies her expertise in the neuroscience of communication and connection to help managers foster an environment of trust and respect in their teams, so that everyone can bring their best selves to work.

Lindsay’s approach has been profoundly influenced by her work with First Nations organizations, her experience as a parent to two children with pervasive mental health challenges, and the premature loss of both of her parents. These experiences have taught Lindsay great lessons about the power of excellent people skills that extend well beyond her professional expertise.

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