#072 – Building a Culture of Excellence through Fearless Feedback with Patrick Cootes

Thumbnail Patrick Cootes

If there was one thing that Patrick Cootes could change in the world, it would be changing human psychology so that having your beliefs challenged would be an enjoyable experience.

Imagine a world in which everyone simply loved learning. Where conversations about difference of opinion drew people together rather than pushed them apart. Where everyone took time to reflect on new perspectives and was willing to consider gaps in their own knowledge and life experience. 

On this episode of The Workplace Communication Podcast, Patrick Cootes, Head of Product and Chief Learning Officer at Mindstone Learning joins us to talk about building a culture of excellence in the workplace through fearless feedback.

Leadership tips you won’t want to miss:

🎙️ Why supporting self-directed learning leads to faster and more effective outcomes

🎙️ How risk tolerance impacts the ability to receive critical feedback

🎙️ Depersonalizing feedback for greater impact

🎙️ Leaving the decision of feedback implementation to the receiver

Patrick Cootes is a former high-school teacher and head of Sixth Form with 18 years experience teaching Philosophy and Religion (and trying to get kids into university) before jacking it all in to co-found an EdTech startup. At Mindstone we’re working to put learning in the hands of the individual learner rather than the employer or educational institution.

If you’re looking to build a culture of continual growth and learning, then this episode is for you!

If you’ve enjoyed this episode, please be sure to subscribe and leave a review. 

Lindsay Lapaquette

Lindsay Lapaquette

Lindsay Lapaquette, M.Sc.(A) works with middle managers who want to communicate authentically so they can effectively lead their teams without losing themselves. As a former Speech-Language Pathologist, Lindsay applies her expertise in the neuroscience of communication and connection to help managers foster an environment of trust and respect in their teams, so that everyone can bring their best selves to work.

Lindsay’s approach has been profoundly influenced by her work with Indigenous organizations, her experience as a parent to two neurodivergent children, and the premature loss of both of her parents. These experiences have taught Lindsay great lessons about the power of excellent people skills that extend well beyond her professional expertise.

Lindsay Lapaquette

Lindsay Lapaquette

Lindsay Lapaquette, M.Sc.(A) works with middle managers who want to communicate authentically so they can effectively lead their teams without losing themselves. As a former Speech Language Pathologist, Lindsay applies her expertise in the neuroscience of communication and connection to help managers foster an environment of trust and respect in their teams, so that everyone can bring their best selves to work.

Lindsay’s approach has been profoundly influenced by her work with First Nations organizations, her experience as a parent to two children with pervasive mental health challenges, and the premature loss of both of her parents. These experiences have taught Lindsay great lessons about the power of excellent people skills that extend well beyond her professional expertise.

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