Conflict in the workplace often leads to intense stress, affecting productivity, focus and mental health.
On this episode of the Workplace Communication Podcast, we’re talking with Charmaine Hammond, Expert in Conflict Management and Resilience to learn how to support your team through conflict and difficult conversations.
Leadership tips you won’t want to miss:
- From correctional officer to expert in conflict management and resilience
- When assumptions and emotions get in the way
- Operationalizing policies and procedures around conflict
- Setting up courtesies for respectful discussions
- Ensuring a common understanding of agreements
Charmaine Hammond, CSP (Certified Speaking Professional) is a highly sought-after business keynote and workshop speaker, entrepreneur, author and educator who teaches and advocates the importance of developing trust, healthy relationships and collaboration in the workplace. She has helped clients in many industries build resilient and engaged workplaces, develop high trust/high accountability relationships, and solve workplace issues that get in the way of success and profitability. Delivering her programs in person and virtually (she is a Certified Virtual Presenter through eSpeakers), she brings results and facilitates change.
This former Correctional Officer (yup! She worked in jails) and Corporate Dispute Resolution Expert now travels the world teaching the principles of collaboration, communication/conflict resolution and resilience. She also has an extensive background facilitating process to help collaborations and workplace/team relationships when they go sideways. As a former mediator she has helped facilitate some of the most complex collaborations and partnership arrangements. She has also been called to several communities that have experienced disasters to help with the rebuilding resilience and recovery processes.
If you are looking to create a healthy, communicative team then this episode is for you!
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Lindsay’s contact information:
To book a discovery call: https://calendly.com/lindsaylapaquette/discovery-call
E-mail: [email protected]
Previous podcast episodes: https://lindsaylapaquette.com/podcast