#086 – From Conflict to Courage with Marlene Chism

According to Marlene Chism, conflict isn’t the problem – mismanagement of conflict is. If you think of almost any conflict you’ve ever had, it can be traced back to a conversation that should have happened but didn’t.

As the author of From Conflict to Courage: How to Stop Avoiding and Start Leading, Marlene joins us on this episode of The Workplace Communication Podcast, Marlene joins us to talk about the role of avoiding, appeasing and aggression in conflict and guides listeners to reflect how identity drives behaviour.

Leadership tips you won’t want to miss:

🎙️ Why conflict can’t exist without being fueled by an inner conflict

🎙️ How the key to inner peace is personal responsibility

🎙️ Recognizing and approaching the 3 different types of resistance

🎙️ Identifying the 4 main reasons for relationship drama

Marlene Chism works with leaders to build drama-free cultures that drive growth and reduce costly mistakes. Marlene is known for helping managers address “the elephant in the room” and initiate conversations that get results. Marlene is a recognized expert on the LinkedIn learning platform, producing five educational video series on topics that include anger management, working with high conflict people, and having difficult conversations.

She has a degree in Communications, a master’s in Human Resources Development, and she’s an advanced practitioner in Narrative coaching. Marlene is the author of five books including her latest book, From Conflict to Courage: How to Stop Avoiding and Start Leading.

If you’re looking to change the role that conflict plays in your life, then this episode is for you!

If you’ve enjoyed this episode, please be sure to subscribe and leave a review. 

🎧 Listen to the episode: https://lindsaylapaquette.com/podcast/

For a full written transcript of the episode, please see the show notes at the link above.

Marlene Chism’s contact information:

Website

Book

LinkedIn

YouTube

Facebook

Twitter

Instagram: marlenechismconsulting

Lindsay’s contact information:

To book a discovery call

E-mail

Website

Free e-course: Free Yourself from Workplace Confrontation and Conflict

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Picture of Lindsay Lapaquette

Lindsay Lapaquette

Lindsay Lapaquette, M.Sc.(A) works with middle managers who want to communicate authentically so they can effectively lead their teams without losing themselves. As a former Speech-Language Pathologist, Lindsay applies her expertise in the neuroscience of communication and connection to help managers foster an environment of trust and respect in their teams, so that everyone can bring their best selves to work.

Lindsay’s approach has been profoundly influenced by her work with Indigenous organizations, her experience as a parent to two neurodivergent children, and the premature loss of both of her parents. These experiences have taught Lindsay great lessons about the power of excellent people skills that extend well beyond her professional expertise.

Picture of Lindsay Lapaquette

Lindsay Lapaquette

Lindsay Lapaquette, M.Sc.(A) works with middle managers who want to communicate authentically so they can effectively lead their teams without losing themselves. As a former Speech Language Pathologist, Lindsay applies her expertise in the neuroscience of communication and connection to help managers foster an environment of trust and respect in their teams, so that everyone can bring their best selves to work.

Lindsay’s approach has been profoundly influenced by her work with First Nations organizations, her experience as a parent to two children with pervasive mental health challenges, and the premature loss of both of her parents. These experiences have taught Lindsay great lessons about the power of excellent people skills that extend well beyond her professional expertise.

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