Giving Feedback that Works

Cultivating the talent of your team members means committing to regular employee performance appraisals. But what happens when your team members become defensive and are resistant to hearing about areas they need to improve? Or when they struggle to sustainably integrate recommended changes to their job performance? And, equally as important; how confident and comfortable are you giving employee performance appraisals?

Why it’s relevant to your workplace

The way in which a performance appraisal is conducted, specifically; the language, tone and intention behind that which is being communicated, can leave the employee feeling either misunderstood and discouraged, or inspired to learn new skills. In addition, we are often quick to propose solutions to problems without even realizing that we have not fully understood the underlying cause to the problem. Only when this is done thoroughly can we identify the supports that are truly needed to enable the employee to develop areas of identified weakness.

Effective performance reviews are an essential component of employee development. When reviews are conducted using an individualized, strengths-based, skill building approach, this stimulates employee reflection and a desire for improvement. Therefore, it’s up to the leaders to learn how to effectively give feedback, both positive and negative so that employees can grow and develop.

Your employees will be less reactive and more receptive to your reviews when you

  • Are comfortable and confident in your role as performance review appraiser
  • Make the evaluation experience engaging and non-threatening
  • Show up as an active listener
  • Demonstrate understanding and empathy in the feedback process
  • Are candid and constructive, supportive and solution-oriented
  • Follow through with a plan that empowers employees to take next steps

This program shares a unique, holistic approach, which will lead employees to begin looking forward to employee performance appraisals as an opportunity for growth and learning.

  • Get to the root cause of problems with employee performance more quickly
  • Give feedback to employees in a way that will improve performance and productivity
  • Improve your ability to connect with and motivate every member of your team
  • Learn to support your employees so they will never make the same mistake twice
  • Discover the key questions to include in your employee performance appraisal
Boss denying something saying no with a finger gesture to an upset employee in her office
  • Senior and middle managers, human resources
  • Leaders looking to fully unveil and utilize the talent and skills of each individual employee
  • Organizations who want their employees to take an active role in their own professional development
  • Organizations whose employees are resistant to change
  • 60 - 90 minute keynote
  • lunch-and-learn
  • breakout session
  • half or full-day interactive team building workshop
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Peak performance in the workplace is not only about meeting targets and deadlines. It must include skills for effective communication for the self and for others.

The whole-person approach used in my programs supports leaders and teams in developing an enhanced awareness of their own interaction styles, as well as those of others within their environments.

Participants can take this new knowledge and apply it to their future communications with their colleagues and clients to bring increased engagement, performance and productivity to the workplace.

The following keynotes/workshops are also available:

It’s of crucial importance to me that my programs be customized to meet the needs of each particular setting that I work with.  Let’s chat so we can determine which of my programs will best meet your current needs.