
How to Get Employees to Do Their Job… And Enjoy It!
As a leader, the types of efforts that you make to try to get employees to do their jobs will either lead to employees who are fully invested in their roles and what your organization is trying to accomplish, or it will create employees who simply comply and get paid.

Why Not Dealing with Conflict Quickly Is Losing You Customers
If there is conflict going on within your organization that is not being managed effectively, then I can guarantee you that this conflict is losing you customers – whether you realize it or not. You may think that the conflict is going on behind closed doors. That since nobody knows

How to Improve the Performance of a Weak Employee Without Reprimanding
There was a time in my life when I thought that I could get others to do what I wanted by giving clear expectations and corrective feedback. It was during my previous career, as a Speech-Language Pathologist. During my clinical training, I had learned from supervisors that if I was

How to Work with People You Don’t Like
Have you ever been in a job where there’s been one or more colleagues who you simply do not get along with? We get to pick our friends, but we don’t get to pick our colleagues. It seems that in any job, there are colleagues with whom we connect very

How to Get Better Results from Your Employees
Are you finding it challenging to get better results from certain employees, even when you’ve addressed the same performance issues with them time and time again? We often view performance issues as being related to a character flaw in the person whose performance is weak. This tends to be particularly
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Lindsay Lapaquette
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10 TIPS
How to Navigate a Difficult Conversation at Work
Are stressful interactions at work leaving you feeling frustrated or even exasperated?
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