Unhealthy communication patterns within the work setting are so pervasive that this is frequently one of the core issues affecting teams to which I consult. What may appear to be a conflict-free environment may actually be riddled with a top-down management approach that has left everyone too afraid to say
Interacting with someone who just will not listen to your “no” can be infuriating. Have you ever had this experience? You try to say no but the person keeps insisting? You say no again and they insist some more. They might pull a guilt trip on you, or might keep
Have you ever experienced a meeting where somebody is explaining something, but for the life of you, you cannot even begin to understand their point of view? You’d like to ask for clarification, but you’re not sure how in a polite way. Perhaps you find yourself asking for clarification a
Are you someone who struggles to say “no” to things that you don’t really want to do? Or maybe you find yourself feeling resentful because you’ve accepted to do something that doesn’t truly align with your needs? If any of this sounds familiar, keep reading. I used to suck at
A little while back, my seven-year-old daughter and I were in the kitchen, while my husband was stomping around upstairs. I looked at her, and said, “Uh oh, daddy’s angry.” She looked back at me, and said, “No, daddy’s in a rush.” Hmmm… Our thoughts about this situation, and the
How to Navigate a Difficult Conversation at Work
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